Question 1

Can I get a sample before a bulk order?

Accepted Answer

Yes. We make a sample first (usually 7–15 days) and confirm material, size, print and price before mass production.

Question 2

What if the colour is off?

Accepted Answer

We match under standard light and hold the tolerances agreed at sampling. Off-shade pieces are rejected and remade — never blended into your order.

Question 3

Will the zips and hardware last?

Accepted Answer

Zips, pulls and buckles are glide- and load-tested before production. Anything that would fail in a customer's first month is scrapped.

Question 4

What happens if there is a flaw?

Accepted Answer

We redo, never cover up. Rework costs us, and we still do it — because a hidden repair travels with your brand for years.

Question 5

What are your MOQ and lead time?

Accepted Answer

MOQ is flexible — usually 500–1,000 pcs depending on the model (confirmed in your quotation). Samples take 7–15 days; bulk is planned backwards from your date.

Question 6

Do you charge for samples?

Accepted Answer

For most models, yes — and the fee is credited back on your bulk order. Ask us and we will tell you plainly.

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